Report an issue
Tell us when something in Dataden or the add-on does not work. We read every report.
Send a report
- Open Report an issue. Sign in to Dataden if it asks.
- Under Where, choose Google Sheets add-on, Website or Other.
- Under What happened, describe the problem.
- Select Send.
From the add-on
In the sidebar, open Account (the person icon at the right end of the tabs) and select Report an issue at the bottom. The form opens with Google Sheets add-on chosen.
What to include
- What you did, and what you expected to happen.
- The exact line the add-on or the website showed.
- The name of the report or account, if there is one.
A message can be up to 4,000 characters. You can send up to 10 reports a day.